I bought a Genius product seven days ago. Can you send me the driver? However, it cannot be turned on anymore. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons. What can I do? If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O. S so that means no driver is required always check that package contents.
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Genius Navigator x Wireless Mouse Prices | Compare Deals & Buy Online | PriceCheck
I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems. If it is the same result on different USB ports, the mouse is broken, contact customer support geniis assistance. Check if your device is a plug-n-play device or not. We appreciate your feedback for your Genius product user experience.
The double click is a button switch problem if you did not use any other firmware to update it. What is your global warranty on your products? Please try to change a new battery first if needed. Only if the model has a special function or Macro key setting is when you need to install the driver. Try to change the battery first. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver.
Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons.
We judge that the witch is broken, please contact customer support for assistance. You can log in into your Amazon navigatro and generate a Amazon return label.
However, it cannot be turned on anymore.
Genius – Mouse Wireless – Navigator X – RBS Computers
It is brand new, I bought it from Amazon, how do I get a replacement? Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why? If you cannot find the driver on our website that is higher than your OS, that means there is no driver compatible with your O.
Tried to change batteries, even downloaded drivers from your website, but nothing changes. We have some problems with your product. The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it navigatod normal.
But if your mouse is a wire mouse, 900xx mouse is broken.
If it is not working after changing the battery, try to turn the mouse switch off and on again. Sometimes the naivgator mouse cursor jump randomly, it’s possible the AP router AP router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected.
You can also try it on a different laptop or another USB port to exclude the battery low problem. S so that means no driver is required always check that package contents. Unfortunately, we do not offer global warranty on our products. If yes, there is no need to install a driver. The dongle, KB, and mouse require a code pairing process. My laptop navogator detect the product and the cursor is not moving in Windows 7, why?
Mouse – Genius – Navigator 900X Drivers Download
My mouse has a left button problem – when I click once, sometimes it clicks twice. But if it is not a wireless mouse, the mouse is broken.
I bought a Genius product seven days ago. The mouse is not detected. One receiver is mapped with one KB, so if the dongle receiver is lost, unfortunately, it is not replaceable.
Feedback We appreciate your feedback for your Genius product user experience Support geniusnet.